BESCOM ASD Refund: How to Track Your Deposit

Many electricity consumers in Bangalore see a charge called ASD (Additional Security Deposit) on their BESCOM bill. While most people know they must pay this amount, very few understand that it is refundable. If you have already paid ASD, you might be eligible for a refund. The process, however, can be confusing. This guide explains how to track your BESCOM ASD refund, why the deposit exists, and how to claim your money.

What is BESCOM ASD?

ASD means Additional Security Deposit. BESCOM collects it as a safety measure against unpaid bills. The calculation depends on your average electricity usage.

For example:

• If your consumption rises sharply, BESCOM may ask for a higher deposit.

• On the other hand, when your deposit is higher than required, you can apply for a refund.

Therefore, ASD is not a fee—it is your money, which BESCOM either holds or returns.

Why Do Consumers Get an ASD Refund?

Consumers can request a refund in the following situations:

• Excess Paid: Your existing deposit is greater than required.

• Account Closure: You shut down your BESCOM connection.

• Ownership Change: You transfer property ownership after clearing dues.

• Bill Adjustment: BESCOM reduces deposits and credits the balance back.

In short, the BESCOM ASD refund protects customers from losing extra money.

How to Track BESCOM ASD Refund Online

Step 1: Open the BESCOM Portal

Visit BESCOM official website. The portal is available anytime and provides direct access to ASD details.

Step 2: Log in with Account Information

Enter your Account ID / RR Number and registered mobile number. An OTP may be required for security.

Step 3: Select “ASD Details”

From the consumer menu, choose ASD Details. The page shows your deposit history, current requirements, and refund eligibility.

Step 4: Review Eligibility

Here you will find:

• The total ASD you have paid.

• The revised ASD that BESCOM requires.

• The balance available for refund.

If an excess exists, the portal highlights it as refundable.

Step 5: Submit Refund Request

When eligible, you can raise a request directly online. Otherwise, visit the nearest BESCOM office with ID proof and bank details.

Offline Method: Visit BESCOM Office

If the portal does not reflect updated details, visit your local BESCOM subdivision office.

1. Carry your latest bill, ID proof, and bank passbook copy.

2. Fill out the refund request form.

3. Submit it at the counter and collect an acknowledgment slip.

4. Follow up after two weeks if no action is taken.

How BESCOM Processes Refunds

BESCOM verifies your request after submission. If no dues are pending, they handle the refund in one of two ways:

• They credit the money directly into your bank account.

• Alternatively, they adjust the extra deposit against future bills until the balance clears.

As a result, the refund timeline usually ranges from a few weeks to two months.

Common Issues and Solutions

Issue 1: Refund not visible online
→ Sometimes the system lags. In that case, visit the subdivision office to confirm.

Issue 2: Refund delayed
→ File a written complaint with acknowledgment. If still unresolved, escalate to higher officials.

Issue 3: Amount adjusted automatically
→ BESCOM often adjusts deposits against bills. Always check the bill summary for “ASD Adjustment.”

Issue 4: Wrong bank details
→ Double-check your account information before submitting the request. Incorrect entries cause unnecessary delays.

Tips for Smooth Refunds

• Save old bills to prove deposit payments.

• Register your mobile number for real-time SMS updates.

• Check “ASD Details” after every revision.

• Escalate complaints quickly if refunds are delayed.

• Use online tracking to avoid repeated office visits.

Benefits of Claiming ASD Refund

• Extra Cash Back: Receive your own money instead of letting BESCOM hold it.

• Transparency: Stay aware of how much deposit is kept.

• Fairness: Ensure you only pay what is necessary.

• Better Cash Flow: Useful for businesses with high deposits.

• Peace of Mind: Confirms your money is secure.

FAQs

Q1. How do I check if I qualify for a refund?
Go to the BESCOM portal and open “ASD Details.” It shows your refundable balance.

Q2. Will I get the refund in my bank account?
Yes, BESCOM credits it directly when you provide valid bank details.

Q3. How long does BESCOM take to refund?
It usually takes a few weeks, but sometimes two months.

Q4. Can tenants apply for ASD refund?
No, only the registered consumer account holder can claim it.

Q5. What documents do I need at the BESCOM office?
You need your latest bill, government ID, and bank details.

Conclusion

The BESCOM ASD refund process is designed to return excess deposits to customers. By checking your status online and submitting requests properly, you ensure that your money is not stuck with BESCOM. Always track your deposits, stay updated, and claim what belongs to you.

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