How to write a letter to BESCOM?
Receiving a high electricity bill can be stressful, especially if it seems disproportionate to your usual usage. When you encounter an unexpectedly high bill, it’s essential to reach out to BESCOM (Bangalore Electricity Supply Company) to clarify or resolve the issue. Writing a formal letter to BESCOM is a great way to address your concerns and request an explanation or investigation into the charges.
In this blog, we’ll walk you through how to craft an effective letter to BESCOM about a high electricity bill. Plus, if you’re looking to reduce your future bills, we’ll introduce a simple way to save money by using solar products.
Table of Contents
Key Points to Include in Your BESCOM Complaint Letter
Before we jump into the format, let’s outline the essential information you should include in your letter:
1. Account Details: Clearly state your BESCOM account number or customer ID for quick reference.
2. Bill Details: Mention the billing month or cycle you’re disputing, along with the amount charged.
3. Nature of Complaint: Describe the issue briefly, stating why you believe the bill is unusually high.
4. Request for Action: Specify the action you would like BESCOM to take, such as rechecking the meter or reviewing the charges.
5. Contact Information: Provide your contact details to enable BESCOM to get in touch for further clarification.
Sample Letter Format to BESCOM for High Electricity Bill
[Your Name]
[Your Address]
[City, Zip Code]
[Date]
The Assistant Executive Engineer
Bangalore Electricity Supply Company (BESCOM)
[Division/Office Address, if available]
Mysore, Karnataka
Subject: Request for Review of High Electricity Bill for Account No. [Your Account Number]
Dear Sir/Madam,
I am writing to bring to your attention an unusually high electricity bill for the billing period of [Mention Month/Year]. My account number is [Account Number], registered under the name [Your Name].
I have observed that the recent bill amount of ₹[Amount] is significantly higher than my typical monthly charges, which generally average around ₹[Usual Amount]. I have not made any substantial changes in my electricity usage that would explain such an increase, and I suspect there may be an error in the billing or meter reading.
I kindly request BESCOM to investigate the issue and, if necessary, conduct a re-evaluation of the meter reading or the billing calculation. Additionally, I would appreciate any guidance on how to avoid such unexpected increases in future bills.
Please feel free to contact me at [Your Phone Number] or [Your Email Address] should you require further details regarding this matter.
Thank you for your assistance in resolving this issue.
Yours faithfully,
[Your Signature, if sending a hard copy]
[Your Printed Name]
Be Concise: Keep the letter brief, focusing on the relevant details.
Use Polite Language: Maintaining a respectful tone can facilitate a faster and more positive response.
Attach Evidence: If possible, include a copy of your bill, previous bills, and any other documents that support your claim.
Follow Up: After sending the letter, you may follow up with BESCOM’s customer service if you don’t receive a response within a reasonable timeframe.
Reduce Your Electricity Bill with Solar Products
High electricity bills can be frustrating, especially if they seem unavoidable. One way to mitigate these costs is by adopting solar solutions for your home or business. Solar-powered products, like water heaters and rooftop panels, significantly reduce your dependency on traditional electricity. By investing in solar technology, you could save on future bills and reduce the chances of billing surprises.
If you’re interested in exploring solar options, SolarClue offers a variety of products that can help you transition to cleaner and more affordable energy sources. With SolarClue’s solutions, you’ll be able to harness renewable energy, ultimately reducing your reliance on the grid and lowering your bills sustainably.
Conclusion
By reaching out to BESCOM through a clear, well-structured letter, you can address any issues with high electricity bills effectively. Remember, taking steps to reduce your electricity consumption by exploring renewable energy options, like solar products from SolarClue, can also lead to long-term savings and make future bills more manageable.
